Bittwarp strictly does NOT sell, rent, monetize, or trade any personal data, Facebook user data, or Instagram content to any third parties or data brokers. All data accessed via Meta APIs is used exclusively to deliver the authorized scheduling and publishing services requested by you.
1. Introduction
Bittwarp Technologies ("Bittwarp", "we", "us", or "our") operates the GrowthClaw marketing operating system located at https://bittwarp.com and its integrated deployment at https://postiz.bittwarp.com. We are committed to protecting your privacy and ensuring transparency in our data processing practices.
This Privacy Policy explains how our platform handles information when you use our web applications, connect third-party platforms (including Meta Facebook Pages and Instagram Professional accounts), and authorize content scheduling.
2. Information We Collect
We only collect information necessary to perform our core functions as an automated marketing operating platform:
- Account Information: Name, work email address, and authentication credentials when you register on our platform.
- Social Platform Identifiers: Page IDs, Account Names, and Profile handles for connected Facebook Pages, Instagram accounts, and YouTube channels.
- OAuth Access Tokens: Secure OAuth access tokens granted by you through Meta Login to enable authorized publishing to your designated Pages and Accounts.
- Content Assets: Video files, images, captions, and scheduling preferences that you upload or generate for publishing.
- Aggregated Analytics: Engagement metrics (views, impressions, likes, comment counts) retrieved via official APIs to display your campaign performance.
3. How We Use Your Information
Data collected through our services is utilized strictly for the following purposes:
- To authenticate and maintain your active session.
- To execute scheduled publishing of marketing videos, reels, photos, and captions to your authorized social accounts.
- To verify page administration roles and permissions required for publishing.
- To populate your Content Studio review digests, approvals, and performance analytics.
- To provide technical support and troubleshoot integration errors.
4. Data Sharing & Third Parties
Zero Sale Policy: We do not sell your personal data, customer data, or any data obtained through Meta APIs to third parties under any circumstances.
We only share data with trusted infrastructure providers required to operate our service (such as cloud hosting, PostgreSQL database storage, and official social network APIs when publishing content on your behalf). All service providers are bound by strict confidentiality and security agreements.
5. Data Security & Storage
We implement industry-standard administrative, technical, and physical safeguards:
- All sensitive credentials, including OAuth access tokens, are encrypted at rest using AES-256 encryption.
- All network transmissions occur exclusively over HTTPS with TLS 1.3 encryption.
- Access to production databases is restricted to authorized operations personnel via encrypted private networks.
6. User Rights & Data Deletion
You maintain complete control over your data and connected accounts at all times:
- Disconnecting Accounts: You can disconnect any connected Facebook Page or Instagram account at any time via your Settings dashboard. Disconnecting immediately revokes and purges all stored access tokens.
- Data Deletion Requests: For step-by-step instructions on permanently purging your data or submitting a deletion request, please visit our dedicated Data Deletion Instructions page.
7. Contact Us
If you have any questions about this Privacy Policy, your data, or our platform practices, please contact our Data Protection team:
Bittwarp Technologies Data Privacy Team
Email: privacy@bittwarp.com
General Support: support@bittwarp.com